---
title: "CRM and contact management for small businesses | incwo"
url: "https://go.incwo.com/en/base-de-contacts/"
description: "Keep customers, prospects and suppliers in incwo. Find contact details, conversations and documents to manage your business relationships."
lang: "en"
modified: "2026-10-18T12:00:00+02:00"
---
# CRM and contact management for small businesses | incwo
## Organize and manage your contacts!
Get the best out of every contact, so you can follow up and sell with greater peace of mind.
[test it now](https://www.incwo.com/account/new_account?plan=freetrial)
[Request a demo](https://go.incwo.com/en/demande-demonstration-personnalisee/)
## More than just an address book,
activates the full potential of your contact base.
## Centralize your
contacts
Just a few clicks are all it takes to create complete data sheets tailored to your business.
## Control your
customer data
Collect structured information to get to know your customers and suppliers better.
## Prioritize
your actions
Classify your contacts, identify hot prospects, follow up and follow-up at the right moment
## Register your customers and suppliers
Centralize all useful information about your contacts:
- Contact
- History of the relationship
- Upcoming appointments and tasks
- Related documents
- Sent messages
[Schedule an appointment](https://go.incwo.com/en/programmez-un-rendez-vous/)
## Personalize your contacts
Adapt each record to your business with custom fields:
- Free text
- Single- and multiple-choice lists
- Dates
- Check boxes...
[Test it now](https://www.incwo.com/account/new_account?plan=freetrial)
## Search for contacts
Find a contact quickly!
Use filters to search by: surname, first name, company, SIREN, email, telephone, type, associated salesperson, or any other customized criteria.
[Request a demo](https://go.incwo.com/en/demande-demonstration-personnalisee/)
## Import and capture new contacts
Import your contact database to get started. Then enrich it automatically with every request through web forms:
- information or contact
- online quotation
[Test it now](https://www.incwo.com/account/new_account?plan=freetrial)
## Export your contacts
Your data stays useful, wherever you use it.
- Export your contacts to a spreadsheet
- Integrate them into your sales campaigns on incwo
- Synchronize them with your emailing solution.
[SCHEDULE AN APPOINTMENT](https://go.incwo.com/en/programmez-un-rendez-vous/)
## Explore your contact database to sell well at the right time
## Buying preference
Find the consumption preferences of each customer
## Statistics by customer
Access a complete statement of products purchased, quantities and amounts
## Integrated AI on contacts
Summaries, tasks, message writing: AI helps you every day!
## Scoring prospects
Assign a score to quickly identify your hot prospects
[Get15 days free](https://www.incwo.com/account/new_account?plan=freetrial)
## Every company is unique
## Personalize incwo with the Apps that suit you best
### Sorting contacts
#### Classify your contacts and companies in personalized categories
- BASIC or higher
### Allocation of prospects and customers
### Assign prospects and customers to your sales team
- BASIC or higher
### [Mailjet](https://go.incwo.com/en/integrations/mailjet/)
#### Send your emails with Mailjet
- BASIC or higher
### Custom fields
#### Add fields on your contacts, companies, businesses
- PLUS or higher
[Request a demo](https://go.incwo.com/en/demande-demonstration-personnalisee/)
> I've been using it for more than ten years now. The system works very well, support is responsive, at a price that remains very reasonable...
> — Christophe Agnus, Opinion collected on Facebook
> After weeks of research and testing, we chose it. Why? Scalable, complete and above all excellent value for money for several users, plus an available customer service that solves your issues quickly!
> — Franck Nolorgues, Opinion collected on Google
> One word COMPLETE, simple to use, you can manage everything on the same platform. You can access it anywhere, and work with ease.
> — Brice Privat, Opinion collected on Facebook
> It was hard for me to find a 100% cloud ERP to manage my invoices & quotes and my partner or wholesaler relationships. It stood out from every other offer currently available on the market...
> — Starcom Multimedia, Opinion collected on Google
> Very good ERP for small businesses, especially for iPad cash register, product catalog management and inventory management.
> — Pierre Antonio, Opinion collected on Facebook
> An entrepreneur for more than 6 years, I use it for my invoices and to track my cash flow. This software is easy to use and saves me precious time when invoicing my customers
> — Pegguy KONO, Opinion collected on Google
> Great software, once everything's set up, it saves a lot of time. What's more, it's really customizable, and when you have a question, the team responds quickly. I'm happy with the choice.
> — Elodie Salban, Opinion collected on Facebook
> I've been using the service for almost 10 years, quality service, professional, clear and easy to use, a real trustworthy tool for management and invoicing, I recommend ++++
> — Damien Mazaudoux, Opinion collected on Google
> Great software, I don't think I could do without it! Saves me a lot of time, and the service is always friendly and welcoming.
> — Geoffrey Riera, Opinion collected on Facebook
> We've been using Incwo for several years now, as it's an excellent CRM SaaS solution for its quality/price ratio. It's a highly customizable platform with hundreds of apps available to adapt the service to the needs of each company in our group ...
> — Elodie Sgs, Opinion collected on Facebook
*15-day free trial*
## Find out how incwo helps you
organize your sales prospecting
[See our offers](https://go.incwo.com/en/tarifs-et-comparatifs/)