Email assistant

Your assistant available 24/7 by email

Are you looking for a versatile, organized, responsive and autonomous assistant?

Treat yourself to a virtual assistant with the "Email assistant" app! 

Your e-mail assistant will help you to work more efficiently. The e-mail assistant has an e-mail address, reads your e-mails and automatically classifies your data in the application.

Installing the app activates an e-mail assistant specific to each application user.

On the app's "home" page, each user can set : 

  • Assistant's name and profile photo
  • His assistant's email
  • Wizard preferences: create contact, send confirmation to you, send confirmation to recipient 

This is the email address to write to or copy a message to, to give instructions to your assistant.

Instruction format

The assistant looks for instructions in the title and body of the email, in the following format: @assistant [ INSTRUCTION : PARAMETERS ]

  • Only one instruction will be read per line 
  • The spaces before and after INSTRUCTION and PARAMETERS have been removed. 
  • Parameters are a comma-separated list of elements ",".

What is an instruction?

An instruction is an action to be performed on an object.

The wizard recognizes 4 types of instruction: 

  • SAVE FILES TO = Attach attachments to 
  • SAVE TEXT TO = Attach text to
  • CREATE TASK FOR = Creates a task for
  • SEND LOG TO = Send a report to 

What is a parameter?

A parameter is the object to which the action to be performed is attached. It can be a quote, an invoice, a purchase order, a delivery note, etc., or a user member of the application.

The object is identified by its part number.

Example of complete instructions

To tell your assistant to : 

  • Attachments to an existing invoice: the title or body of the e-mail sent to the assistant must include the following instruction: @assistant [ SAVE FILES TO : OBJECT ] . The object will be the name + part number in brackets: @assistant [ SAVE FILES TO :Invoice(F1412-09643)]
  • Assign a task to a collaborator: the subject of the e-mail will be the title of the task and the instruction to put in the body of the e-mail will be : @assistant [CREATE TASK FOR: First name Last name]. If you add a comment, it will be inserted in the task description. The task will automatically be scheduled for D+1. Example: @assistant [ CREATE TASK FOR : Ariane Printemps ]
  • Add a comment to an existing quotation : the text content of the body of the e-mail sent to your assistant and containing the @assistant instruction [SAVE TEXT TO: OBJECT] will be added as a comment to the quotation. Example [ SAVE TEXT TO : quote(D1412-043453) ]
  • Send an e-mail report of the actions performed to the addresses indicated, the instruction will be @assistant [SEND LOG TO: EMAILS]. The emails to be entered will be those of the people to whom you wish to notify the report of the added elements. Example: @assistant [ SEND LOG TO : christophe@incwo.com, jpb24@gmail.com ]

Several instructions for the assistant

You can include several instructions in a single email.

In the body of the e-mail, you can give your assistant instructions for linking attachments to a subject + archiving the message content on the same subject + forwarding the action report to collaborators.

In this case, the list of instructions to be transmitted for addition to a quotation, for example, would be:
@assistant [ SAVE FILES TO : Devis(D1412-08653) ]
@assistant [ SAVE TEXT TO : Devis(D1412-08653) ]
@assistant [ SEND LOG TO : df@nomdedomaine.com, ab@nomdedomaine.com ]

Handling unrecognized instructions

If your assistant doesn't recognize your instruction, it stores your message as a "post-it".

You can then consult your post-it notes and choose the action to take on your instruction: 

  • Convert to note
  • Turn into a task
  • Archive  
  • Delete