Our mission
Turning small businesses into AI‑native companies, without rebuilding everything.
Since 2007, incwo has run the CRM, invoicing and inventory of thousands of businesses. That structured data is now the best fuel for AI agents.
With Bruno, our agent platform, it gets to work.
19 years
of experience, since 2007
5,000+
customers
400+
integrated apps
Our conviction
A small business won’t rebuild its IT for AI
It has neither the budget nor the time. AI has to plug into what already works, not force a full migration.
An agent is only as good as its data
Without reliable customers, quotes, invoices and inventory, an agent guesses. With an up-to-date CRM/ERP, it acts on facts.
The foundation, then the agents
A proven management system as the source of truth, with an agent infrastructure on top: digital twins, specialized agents, company memory.
Two building blocks, one system
The CRM/ERP holds the company’s truth. Agents use it to get work done.
incwo, the source of truth
CRM, quotes, invoices, purchasing, inventory, POS, e-invoicing: the company’s data and business rules, in one place.
MCP, API and CLI, the link
Claude, ChatGPT, Mistral or your own agents read and act on your incwo account, with the user’s permissions and approval before any write.
Bruno, agents at work
A digital twin for every employee, specialized agents, an orchestrator and a shared memory. Bruno works with or without incwo.
Leadership team
Guillaume Besse
President
Founded incwo in 2007 and has been an entrepreneur for over 30 years. He champions our convictions on AI, automation and new ways of working for small businesses.
Delphine Favory
CEO, Small Businesses
She runs the small business unit and helps thousands of entrepreneurs every day simplify their management and grow with confidence.
Cyril Gaime
CEO, SMEs
He runs the SME unit: custom projects and the connections that link incwo to our customers’ other tools.
Our story
- 1
2007-2013 · Entreprise Facile
Launch of entreprise-facile.com, an all-in-one management service built by entrepreneurs for entrepreneurs. New features, a full rebuild of the software and the creation of the mini-app store.
- 2
2014-2022 · incwo, the platform
- 2014: Entreprise Facile becomes incwo and launches its iPad touchscreen POS.
- 2015-2016: acquisition of Evol Global Services and creation of incwo services.
- 2017: NF525 and NF203 certifications.
- 2020: incwo Enterprise Edition for large accounts.
- 2022: Qualiopi certification and membership of the e-invoicing compliance working group.
- 3
Since 2023 · the age of agents
- 2023-2024: AI built into the CRM, then ian, the intelligent agent that acts inside incwo.
- 2025: new interface, AI coach and io, incwo-as-a-platform.
- 2026: MCP server, incwo-CLI and APEX, built-in Approved Platforms for e-invoicing, then the launch of Bruno, the agent platform.
Proven guarantees
NF525 and NF203 certified
POS and management software compliant with French tax authority requirements, with certifications renewed every year.
Qualiopi-certified training provider
Certified for training: your teams can be trained on incwo and its AI uses.
Ready for e-invoicing
A member of the compliance working group since 2022, connected to partner Approved Platforms.
Our offices
Paris
Strategy & development
Lyon
Audit & expertise
Angoulême
Sales & customer support
Ready to make your business AI-native?
Start with your data: we’ll show you what your agents can do with it.